EMI Consulting Announcements
  • Posted 7.3.19 by Jeremy Kraft, Director
    Take-Aways from Forth Roadmap 12

    On June 18th and 19th in Portland, Oregon, Forth hosted its Roadmap 12 conference. As one of the largest industry events focusing on accelerating the adoption of electric vehicles in North America, Roadmap 12 provided an excellent opportunity for utilities, local governments, charging providers, and original equipment manufacturers (OEMs) to collaborate on the future of transportation electrification. Riffing off one of my favorite William Gibson quotes—“The future is already here; it’s just not evenly distributed”—the conference discussed current challenges for accelerating electric vehicle (EV) adoption. Below, I have summarized the key challenges—including charging access, customer engagement, and equity—and elaborate on the implications of current trends and thinking for all sectors charged with creating greater access to EVs.

    • Charging Access: Several panels explored various use cases for increasing access to charging beyond in-home charging infrastructure. As vehicle model lines expand and the average range of personal electric vehicles increases, households will increasingly turn to EVs as their primary mode of transportation. With this shift, the need for a robust DC fast charging network will increase to support long distance travel beyond the daily commute. Similarly, this network is critical for households that may not have access to charging at home (e.g., tenants in multifamily properties). Panelists discussed partnerships with retailers and other services to create appealing experiences for customers that are idle during the 30 minutes needed to charge their EV. For example, partnerships with grocery outlets to provide fast charging while customers shop create a convenient method for multifamily households to charge their vehicles outside of their buildings.
    • Customer Engagement: While awareness of EVs has increased dramatically over the last five years, the general population is still largely in the dark regarding the EV options available to them. A majority of households interviewed in a recent industry survey couldn’t name any available EV models. While it’s expected that OEM campaigns will increase as model lines expand, various organizations are creating compelling outreach materials. Veloz, a nonprofit focused on educating the public on the state of electric transportation, created a light-hearted set of ads that focus on how customers from all walks of life can benefit from EV adoption. Similarly, several panelists discussed the value of advanced market segmentation analysis that identifies likely adopters in order to inform service offerings and infrastructure development.
    • Equity: A common theme throughout the conference was giving careful consideration to how ensure that disadvantaged communities aren’t left behind as part of the increased adoption of EVs. Jessica Vega Pedersen, a Commissioner in Multnomah County, gave a moving keynote Wednesday morning on how the history of transportation infrastructure in Portland metro area disproportionately negatively impacted communities of color, primarily Portland’s Albina neighborhood, as part of the construction of I-5. Commissioner Pedersen’s hope was that by learning from these past injustices, modern EV infrastructure will be created with equity at the forefront. A significant challenge is that, currently, EVs are still seen as a luxury item and that, when done improperly, public charging infrastructure can be viewed as a sign of gentrification and have the opposite impact among communities.

    Despite these challenges, a highlight of the conference was the optimism and energy that many industry players displayed regarding the future of transportation electrification. EVs present an amazing confluence of carbon reduction, a fun customer experience, and energy grid optimization that simply hasn’t existed before. At EMI Consulting, we are excited to support our utility clients developing the necessary strategies and structures to engage with this market transformation. Our team provides solutions for pilot program development so that utilities can learn how to best engage their customers as EV adoption continues to grow over the coming years.

  • Posted 6.25.19 by Katie Cary, Senior Consultant
    Lessons in Developmental Evaluation: Evaluate Early

    Last month, I wrote a post on the American Evaluation Associate blog about the increasing importance of developmental evaluation in the changing energy landscape. In that post, I mentioned three tips for incorporating elements of developmental evaluation into evaluation design:


    1. Incorporate evaluation early. 
    2. Be flexible in your approaches. 
    3. Iterate and adapt. 


    Over the next month, I’ll be discussing each one of those elements in detail. Today, we tackle the first step: building evaluation into program design early.


    Challenges with Summative Evaluations


    In summative evaluations (which are often thought of as the traditional approach), evaluators begin their work after the program has been running for at least a year, so they can measure whether the program has been successful at meeting its goals. While this approach may provide some valuable post-program assessment, it runs into a few challenges:


    1. Summative evaluations do not support the planning process as the program is first being developed, and thus miss out on the critical value of ensuring the program is on-track from the beginning.
    2. Summative evaluations are often too late to provide maximum value. As the research is provided after the program is implemented, summative evaluation can struggle to provide results quickly enough for program staff to make impactful changes.
    3. Summative evaluations have difficulty responding to emergent needs as the program progresses. Summative evaluations are typically less nimble than developmental evaluations and can struggle to incorporate emergent issues and changes in program design into the evaluation design. Stay tuned for the second part of this series for more on this topic!


    Benefits of Early Evaluation


    Developmental evaluations are most valuable when the evaluators are engaged early in the program design process. In developmental evaluation, evaluators can support program design efforts by engaging with implementation staff prior to program launch. To help demonstrate the value of early evaluation, let’s dive into three examples of early-stage evaluation activities: logic models, program design assistance, and peer program research.


    Logic Models

     Screen Shot 2019 06 25 at 3.30.27 PM


    Logic models are critical building blocks for a successful program—and for successful evaluations. Logic models are diagrams that concisely show the relationships between program activities, activity outputs and the short, medium, and long-term outcomes that the program intends to create. Logic models answer the question, “Why are we providing this program?” and ensure that the activities support the program goals. These models are visual representations of the program theory, and provide several benefits:


    1. Logic models are used during program planning to identify the ways the program will achieve its desired impacts on the market, revealing any gaps in program design.
    2. Logic models are used to identify key metrics of success that the program will want to track over time.
    3. Logic models help provide clarity for the team working on the program, allowing them to collaborate effectively with a shared vision of how the program’s desired outcomes will be accomplished. 
    4. Logic models also facilitate more effective evaluations, as they provide clarity for the evaluators on the objectives of the programs and provide both the evaluation and implementation teams with key outputs to track over time to ensure the outcomes are achieved.


    Program Design Assistance


    In addition to documenting the program theory through logic models, evaluators can also support the design of the program. Evaluators can use the program logic models to make sure that the program is designed so that the linkages between activities and the desired outcomes of the program can be tested. This could include:


    • Designing a randomized control trial for the program
    • Advising program staff on what information to collect during site visits or as part of applications
    • Conducting early reviews of key metrics to validate assumptions


    This early design assistance builds consensus between program staff and evaluators on the methods and timing of future evaluations. And it ensures that, when any evaluation does occur, the necessary data to assess program performance is available. 


    Peer Program Research


    When designing a new program, learning about the challenges and successes of similarly-designed peer programs can be incredibly useful. Peer program research is often completed once a program is matured to test its performance relative to similar programs; however, this is not the only use of this type of benchmarking. Nothing is more valuable than experience, and peer utilities can share key insights into what has worked well for engaging customers, generating savings, or changing the market. Similarly, peer utilities can also share any challenges that they have experienced in rolling out their programs, as well as any barriers they’ve seen for customers, trade partners, or other stakeholders.

    By learning about potential challenges prior to the program’s launch, implementation staff can proactively design their program to try to avoid these potential pitfalls. Additionally, evaluation staff can use this research as a guidebook for key successes and challenges to watch for as the program develops.



    Incorporating evaluation early in a program’s design can be incredibly beneficial for program staff. Early evaluation can help to build consensus, ensure evaluability, and ultimately lead to a more successful program. Stay tuned for my next post, when I’ll discuss how this developmental approach changes as the program is implemented and new questions emerge.


  • Posted 3.15.19 by Brett Close, Managing Consultant
    Monte Carlo Simulation for Better Market Transformation Program Design

    The Challenge

    Planning for a new downstream demand-side management (DSM) program or pilot is always a challenge as there are so many unknowns. What interventions will convince customers to change their behavior to buying efficient products or implementing more efficient projects: incentives, on-bill financing, expert design guidance? How effective will those interventions be and how much will they cost? These challenges are only magnified when developing a midstream or upstream market transformation program because utilities have no direct interaction with the end user, which brings up a whole new set of important questions. How will retailers, manufacturers, and distributors respond to the program? How will customers respond to the changes in the market? What does that mean for changes in program costs and benefits over time? And how will all of these changes impact budgets and program cost-effectiveness? By foregoing direct interaction with customer, upstream and midstream energy efficiency programs offer energy efficiency program administrators an opportunity to achieve large program volume at low administrative cost by shifting the direct interaction of the program from a large number of end-users to a small number of influential market actors (retailers, distributors, or manufacturers). But to do so, they have to give up a measure of control over factors that, nonetheless, impact program success and cost-effectiveness.

    Due to the complexity of these questions and the number of moving parts, program planners often try to assess midstream or upstream programs under a small set of scenarios (e.g., how cost effective would the program be if all costs come down rapidly and market uptake is high vs. all costs remain high and market uptake is low?). But what these scenarios gain in simplicity, they lack in nuance and depth. They don’t provide insight into more realistic scenarios in which some things go well, and others don’t, they don’t directly reflect what planners know about the underlying unknowns in the market, and they don’t accurately reflect how much that underlying unpredictability drives uncertainty in outcomes.


    A Possible Solution

    Rather than limiting program design and planning to simplistic scenarios, a Monte Carlo simulation allows program planners to include a variety of realistic cases, showing a range possible outcomes of planning decisions and external factors, and to assess the impact of risk. The capacity of the simulation to account for so many variables allows for better decision-making under uncertainty.

    A Monte Carlo simulation is a mathematical technique that was first developed in the 30s but not in common practice until recent advances in computing power. It allows analysts to account for a vast range of uncertainties through an iterative quantitative analysis process, using random draws from distributions of inputs, much like a gambling game at one of the famous casinos in Monte Carlo, Monaco. Here, instead of throwing the dice a few times to estimate how a program will react under different scenarios, modern computers allow Monte Carlo simulation to “throw the dice” thousands and thousands of times in order to build both a range of possible outcomes and even the probabilities that they will occur for any choice of action. This type of simulation provides a program designer with the outcomes of the most aggressive and conservative scenarios, along with a range of possible outcomes for everything in between, ensuring that program design decisions can take into account the range of possible outcomes and analyze the overall systemic risks and opportunities for their portfolios.


    Under the Hood: How Monte Carlo Simulations Work

    Monte Carlo simulations work by building ranges of possible outcomes through the substitution of values from a probability distribution for any specific component that has uncertainty, as well as sets of other fixed inputs. In the case of a midstream program design at a utility, these components could be sales volume, the dollar amount of a rebate, or the administrative cost of the program. A Monte Carlo simulation will sample values at random from a probability distribution over and over again, which will give each uncertain variable in a program design a range of different probabilities of different outcomes occurring. Depending on the number of uncertainties and the ranges specified for them, a Monte Carlo simulation could involve tens of thousands of iterations before it is complete, building a probability distribution of a range of possible outcomes along the way. This distribution provides a much more comprehensive view of what may happen when compared to traditional risk assessments, because it tells a program designer not only what could happen, but how likely it is to happen.


    Monte Carlo Simulations in Midstream Program Designs

    Monte Carlo simulations are used in a broad range of industries, from astronomy to insurance, but can be particularly useful in program design. As an example, EMI Consulting recently implemented a Monte Carlo simulation to help a utility evaluate the prospects of cost-effectiveness for their Energy Star Retail Products Program (ESRPP). The ESRPP Program is a nationally-coordinated, midstream program design aimed at influencing retailers to alter their product assortment and to sell, promote, and demand more energy-efficient models of home appliances in specific product groups (e.g., clothes washers, dryers, and refrigerators). Utilities and other organizations (“Program Sponsors”) across the U.S. have partnered to develop and implement ESRPP. Each participating Program Sponsor pays participating retailers per-unit incentives for every program qualified unit they sell in each program category. The program theory holds that, by increasing the sales of energy-efficient models over less efficient models, the ESRPP Program will generate energy and demand savings for utility customers in the short-, mid-, and long-term through participating retailers, while also transforming the overall market towards higher efficiency in the long-term.

    In this particular example, EMI Consulting was asked to provide a utility with key information to inform decisions about how to administer ESRPP, specifically by providing an assessment of the prospects for cost-effectiveness in each product group. The utility had developed seven possible scenarios, ranging from “conservative” to “aggressive” for certain key program elements, such as incremental measure cost, sales volume increases, and unit savings, in an Excel-based tool.

    To help the utility develop a deeper understanding of the potential benefits of the program, EMI Consulting conducted a Monte Carlo simulation of the cost-effectiveness for each product group. To achieve this, EMI Consulting first replicated the utility’s cost-effectiveness calculations as an R-based tool, then simulated market outcomes by using variation in the sales data, the measurement uncertainty in sales increase rates, and empirically-based scenarios of program effects over time to conduct a simulation of the distribution of outcomes. The Monte Carlo analysis mimicked traditional analyses previously done by using cost-effectiveness assumptions generated by the utility, but it allowed for greater nuance in the scenarios by using random draws of sales volume simulations in each product category and by allowing program costs to vary at different rate to understand a full range of possible program variation.

    By running over one million individual simulations across product groups, EMI Consulting was not only able to provide the utility with a single estimate of cost-effectiveness, we were able to provide both an average estimate of cost-effectiveness and information about how much uncertainty there was in that estimate so that the utility could understand the full range of outcomes and the risk associated with each product group. And because there were so many different inputs and scenarios, we also developed an R-based analysis tool to help the utility investigate the results and understand the distribution of outcomes for each scenario or set of scenarios.

    This Monte Carlo simulation provided the utility client with the information required to meet a wide array of needs, including the ability to answer specific questions that executives would have about the impact of the program on the overall portfolio, based on real-world insight about the market. This type of approach could be useful any time there is uncertainty about how program and measure costs are going to change and when the extent of market uptake is unknown, such as launching new energy efficiency pilots or programs, or expanding electric vehicle charging infrastructure. For program evaluation, a Monte Carlo simulation could support the development and analysis of baseline market scenarios. Although the degree to which the results reflect reality is dependent on what is known about how the values will change, even coarse ranges of inputs can provide more meaningful bounds on the realm of possible outcomes than the simplistic approaches of the past that have lacked reasonable variation in important market characteristics.

  • Posted 2.28.19 by Emily Rich, Consultant
    What’s the big (Green New) Deal?

    In December’s post, I wrote about how new leaders elected to Congress were prioritizing climate more than ever before. I’m going to spend the next two months digging into this idea in more detail. For this post, I’m going to discuss a specific case where new Congressional reps have brought climate to the forefront, with a deep dive into the Green New Deal (GND) proposal. Next month, I’ll go even deeper into one part of the proposal—100% clean energy. While the particulars in the GND are still far from resembling an actual piece of legislation, the ideas are not going to go anywhere.

    Many incoming Congressional reps have been more vocal than ever about the need to take action on climate change—action that’s commensurate with the scale of the problem. In particular, Rep. Alexandria Ocasio-Cortez (D-NY) is pressing the issue with her ambitious—and contentious—Green New Deal policy resolution.

    More than just a policy proposal, the GND is a vision document that lays out how we could tackle two societal problems, climate change and economic insecurity, with a large-scale national transformation. A formal draft of the resolution was released in early February.

    With a nod to FDR’s New Deal policies, the GND would create a nationwide mobilization around clean energy and environmental justice, recommending an extremely high level of investment in clean energy and infrastructure. The key goals—reducing emissions and creating jobs while prioritizing environmental justice—are to be achieved in ten years by a set of projects and programs including investment in resiliency, provision of 100% clean electricity, upgrading our infrastructure and building stock, and more.

    But it’s not just about carbon reduction policies and programs. There’s also a focus on progressive politics, too. The proposal includes provisions for union protection, universal healthcare, and a job guarantee for all Americans. These components underscore the GND’s emphasis on justice—not just an afterthought, but the main course.

    This proposal is markedly different from what we’ve seen in the past, especially at the federal level. Pivoting from the trend of market-based mechanisms (like carbon taxes and cap-and-trade policies), this proposal does not shy away from public investment; rather, it openly calls for massive investment to address the problem. Another difference is that it places a more distinct emphasis on disproportionately impacted communities, adding a social justice component that other climate policies have lacked.

    Perhaps the most important difference from other carbon policies is the GND’s ambition. The proposal calls for solutions that match the scale of the problem, and it rejects the notion that step-by-step policy changes can get the job done. On the importance of this approach, Ocasio-Cortez said:

    "Climate change and our environmental challenges are one of the biggest existential threats to our way of life. Not just as a nation, but as a world… What this resolution is doing is saying this is our first step. Our first step is to define the problem and define the scope of the solution. And so we're here to say that small, incremental policy solutions are not enough. They can be part of a solution but they are not the solution unto itself."

    Skeptics would argue that it is difficult enough to pass common-sense, incremental solutions, and they might be hard-pressed to imagine how this proposal’s recommendations will ever come to bear. Given the current makeup of Congress, it’s unlikely that a policy this ambitious and broad could pass the House, let alone the Senate.

    But the political feasibility of the proposal doesn’t seem to be the point. The GND is a vision—a picture of the future that activists and advocates can line up behind, a line in the sand that progressives can hold leaders to, and a model for showcasing just how ambitious proposals will have to be to see adequate carbon reductions to avoid the worst impacts of climate change. 

    For now, it’s likely that we will continue to see states model policies after pieces of the proposal (like 100% clean electricity). For instance, New York Governor Andrew Cuomo rolled out a corollary in mid-January. If the federal proposal or state-level versions do reach the realm of actual policymaking, many elements would be fought tooth and nail—the level of investment, the inclusion of progressive components, what counts as clean energy, and more. Despite major obstacles, however, the ideas behind the GND are not going anywhere; activists will continue to demand solutions that are commensurate with the scale of the problem, and the progressive movement will continue to press for a high-investment solution. Utilities need to prepare to respond to specific policies and frameworks drawn from the GND. But, in a broader sense, they also need to expect to be held to a higher standard from ratepayers, as more and more ratepayers are also activists who demand action that matches the urgency of the problem.

  • Posted 1.10.19 by Emily Rich, Consultant
    Year in Review: 5 Takeaways from 2018

    In my last post, I took a look at the midterm elections and their impact on the energy industry. But the November election results were just one part of a suite of energy industry trends that emerged in 2018. In this article, I review my top five takeaways from 2018.

    Aggressive carbon reduction goals swept the nation

    Across the country—at state, municipality, utility, and corporate levels—decision makers set aggressive carbon reduction goals in 2018. As usual, California led the charge, passing a particularly ambitious policy in September that calls for 100% clean electricity by 2045. DC followed suit in December, with a Renewable Portfolio Standard of 100% by 2032.

    And it’s not just government policies—utilities are also setting their own aggressive targets, independent of state policy. Most notably, in December, Xcel Energy set a goal to provide 100% renewable energy by 2050, showing real leadership and building on its legacy of clean energy investment. All across the country, utilities are setting deep carbon reduction goals—a trend I expect will continue in 2019.

    Companies, too, continued to build brands around sustainability and clean energy. 2018 broke the record for corporate renewable procurement. This continues a clean business trend from recent years—in 2017, the Climate Group announced that companies with combined annual consumption of 150 terawatt-hours had signed onto 100% clean energy by 2020 commitments.

    Customer relationships increased in importance

    The utility business model is becoming increasingly threatened by customer defection from the grid—whether through rooftop solar, third-party energy procurement, or community-choice aggregation (CCA) participation. In California, where CCAs have been most prolific, the California Public Utility Commission expected that, by the end of 2018, customers who moved away from 100% reliance on investor-owned utilities for electricity would make up 25% of retail load. This suggests that utilities can no longer rely on all customers in their service territory to buy all their power from them, putting utility cost recovery at risk.

    As utilities grapple with customer choice in the market, the importance of their relationships with customers only increases. In 2018, we saw the nature of utilities’ customer relationships continue to change. Utilities took a variety of different steps to cement their customer relationships based on their unique circumstances. Some utilities began to adopt a platform model where they serve as a hub for clean energy, some provided customer-centric offerings that go beyond energy to provide additional value to the customer, and some began to build offerings that integrate services across different parts of the utility.

    Coal consumption continued to decline

    In 2018, the Energy Information Administration expected a 4% decline in coal consumption from 2017—setting the record low annual coal consumption since 1979. This decline began in 2007, when coal consumption peaked in the US. Relatedly, the US closed more coal-fired generation capacity in 2018 than in any other year in history, with an expected 15.4 GW shut down in 2018.

    Alternative regulatory models began to emerge

    The utility business model is changing, and we’re starting to see the regulatory environment change, too. In 2018, it became even more clear that the traditional cost-of-service regulatory model, which allows utilities to recover the costs of service plus a return, no longer meets all the needs of utilities. The traditional regulatory model favors infrastructure investment and limits utilities’ abilities to invest in new products and services like clean energy and transportation electrification. As utilities become cleaner, more distributed, and more customer-focused, the traditional model will no longer be able to meet all utility needs.

    As pointed out in Rocky Mountain Institute's Navigating Utility Business Reform, there are many facets of regulatory reform, from performance incentives to changes in treatment of expenditures, to incorporation of new value-add services. Commissions across the country (e.g., Pennsylvania, Vermont, and Hawaii) opened dockets in 2018 that tackle some aspect of alternative utility regulation. This trend will continue into 2019, as states wrestle with how best to regulate utilities in a changing environment. 

    Electrification was central to the deep decarbonization discussion

    As outlined in a great 2018 Regulatory Assistance Project paper, beneficial electrification is good for both customers and utilities—and the planet! It saves customers money in the long run and reduces negative environmental impacts. In 2018, we saw utilities contend with how to implement beneficial electrification in their service territories. The concept of electrification is simple—convert historically-fossil-powered end uses (like cars and hot-water heaters) to electricity, which will only grow cleaner with time. As utilities face stagnant sales forecasts, electrification has the added benefit of increasing sales for utilities, which can decrease the cost burden for customers. 

    Electric transportation has emerged as a clear strategy for success. According to Advanced Energy Economy, $880 million in EV infrastructure programs were approved in 2018, with $1.5 million still pending. This number is up from $58 million in 2017 (over 15 times more investment). As electric vehicle adoption continues to accelerate in the US, utilities that invest in transportation electrification infrastructure will be well-positioned for the transformation. Building electrification, which encompasses space and water heating, is a slightly tougher nut to crack, but we’re seeing utilities consider plans to tackle that sector, too.

  • Posted 11.21.18 by Julie Scrivner, Consultant
    Five Ways to Tackle Utility Engagement in the Electric Vehicle Space

    Held on November 14 at the Georgia Tech campus, the ACEEE 2018 National Convening on Utilities and Electric Vehicles was an opportunity for a variety of stakeholders in the transportation electrification sector (including the Georgia Public Service Commission, Greenlots, ChargePoint, Kansas City Power & Light, Rocky Mountain Institute, Nissan, and Lyft) to come together and discuss the rapidly-evolving electric vehicle (EV) space. During all-day discussions on the opportunities and challenges for different actors, five pressing actions emerged as opportunities for utility engagement. These actions included:

    • Educating customers
    • Modifying rates
    • Optimizing the grid
    • Building infrastructure
    • Creating partnerships

    First, utilities can support EV adoption by educating and engaging customers with simple and easy messaging on EVs to raise awareness across all customer groups. Utilities already have experience in customer outreach through outage updates and energy efficiency program marketing—experience they can leverage to take advantage of the opportunity to market EVs and build a stronger customer relationship that goes beyond a customer’s electricity bill. Transportation electrification can benefit all customers from decreased emissions, decreased maintenance costs, decreased fueling costs, and more. Various organizations at the National Convening discussed best practices for how to market EVs to customers, including:

    1. Butts in Seats – Offer test drives or short-term (at least one week) leases.
    2. Lead by Example – Electrify and brand fleets.
    3. Give EVs a Broad Appeal – Cater EV messaging to customer and politicians’ interests in the area, moving beyond “green” messaging when needed.

    For example, Tim Echols from the Georgia Public Service Commission shared the difference between the state’s positive response to solar, which benefited counties across Georgia, compared to the state’s extremely negative response to EVs, which are perceived to only benefit certain counties and politicians.

    Second, utilities should develop usable, understandable, and predictable rates for public EV chargers. Right now, demand charges make up a significant portion of public charging costs for both charger owners and users. The EV market will have a hard time driving (pun intended) ‘early majority’ adoption if it is more expensive to fuel an EV outside of the home than a gas car. Modifying rates to make the cost of fueling EVs competitive with the cost of gas will enable EV adoption by customers who need to charge publicly (e.g., residents at multifamily properties without home or work charging options, customers who are driving long distances). Utilities in California, New Jersey, and Minnesota have proposed a variety of rates that focus on right-sizing demand charges with charging station utilization, upon which other utilities can build.  Rocky Mountain Institute (RMI) recommends a rate structure that starts the demand charges at zero and then increases the amount as charging station use increases.

    A third action is for utilities to use EVs as a grid asset to balance demand and increase grid utilization. Right now, the majority of EV drivers charge their car at home after work during ‘peak hours’ when the demand for energy from the grid is the highest. Smart EV charging management is a unique opportunity for utilities to balance demand for electricity across the day which can lead to additional revenue, lower the cost of electricity for customers, and mitigate the impact of carbon-intensive plants that go online during peak times of demand. That being said, it is important for utilities to manage charging behavior in a manner that makes sense for their customers, which may or may not include a time-of-use rate (TOU). Kansas City Power and Light (KCP&L) pointed out that TOU pricing only lasted in the cell phone industry for five years. Whatever approach utilities choose to use should always include a focus on education and ease. For example, one stakeholder found that customers responded well to ‘happy hour pricing.’ Most importantly, utilities should implement these smart charging management strategies now, as the ‘early majority’ adopts EVs, to embed behaviors from day one.

    A fourth action is for utilities to update buildings so that they are ‘EV-ready’ and/or own EV charging stations. As of now, there is no business model for profitable private investment in charging stations. Utilities have been making power plant investments that impact the next 50 years, not just the near future, and have the opportunity to do the same with charging infrastructure. Utilities can provide ‘patient capital’ while utilization rates are low and then allow the private market to take over once use of charging stations increases to a profitable rate. Furthermore, now and in the future, utilities can help serve low-income communities by building out and owning infrastructure for communities that cannot afford to purchase and install charging units.

    Finally, utilities should seek to create partnerships with a variety of stakeholders to drive adoption efforts. There is an opportunity to take advantage of the nascent market now, building important partnerships with a commitment to long-term engagement. For example, when KCP&L found through their research that dealers were not selling EVs because they didn’t have customer-facing materials or encouraging commission incentives, the utility created educational materials and gave out EV incentives to dealers. Greenlots partnered with the City of Los Angeles to help the city figure out what infrastructure would be needed for city vehicles like refuse trucks and pursuit vehicles, and they have held discussions about how they might prepare for evacuation via EVs during natural disasters. Lyft partnered with Georgia Power to give an incentive ‘cash boost’ to EV owners to encourage them to join the platform as a driver in an effort to electrify the rideshare network.  

    Stakeholders at the conference all agreed utilities should play a role in EV adoption. Even if a utility isn’t ready or able to take all five actions outlined above, they can make huge strides by taking two steps: (1) educating customers across their service territory about EVs, as all utility customers can benefit from EVs, and (2) modifying demand charges to reflect actual charging impact on grid. As with any new technology, utilities should create space to support and allow this market to grow without defining how the market will look in the future.

  • Posted 10.5.18 by Brett Close, Managing Consultant
    Market Transformation off to a Healthy Start with RPP

    As energy efficiency compliance goals continue to increase and savings opportunities for some technologies are increasingly harder to capture cost-effectively, utilities have begun shifting their focus to longer-term market transformation programs.

    These programs seek to transform how markets operate to increase adoption of efficient practices, rather than changing individual purchase or design decisions. The ENERGY STAR Retail Products Platform (RPP) program, a nationally-coordinated effort between participating utility sponsors and US EPA ENERGY STAR, is one of the most promising market transformation programs being implemented today.
    EMI Consulting is excited to have the opportunity to work with RPP program administrators across the country and to have completed one of the first evaluations of an RPP program with our report for Consolidated Edison’s program. EMI Consulting’s evaluation approach applied a variety of methods, including shelf surveys, model-level sales data, and combining in-depth interviews with the results of national retailer interviews to develop a comprehensive picture of the program’s operation and its effect on the retail market in Con Edison territory. We found that the Con Edison RPP Program, even though relatively new, is already starting to increase sales of some types of efficient products.

    EMI Consulting is undertaking similar efforts for other utility clients, where we provide evaluation, adoption modeling, and regulatory support services. This reflects another example of how EMI Consulting is on the cutting edge of examining market opportunities for its clients.

    The full report for Con Edison, can be found here.